Ratings & Reviews

Overall Rating

5
(33 reviews)
100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Martha C. - |Recommended: YesNice place to live — I highly recommend living in this apartment complex, I have lived here for 2 years and I never had any problem. The people at the office are very friendly, polite and professional as well as the maintenance workers. They always fix everything very quickly and are very friendly. Although it is an old property it is well maintained.
response from property -We are so pleased to hear how much you enjoy living at Willow Brook, thank you for such a wonderful review and have continued to choose our community as your home!. We understand how important it is that everyone receive the best customer service and that they love their home so should you ever need anything, please do not hesitate to contact us whenever needed. Sincerely, Vicki Martinez Property Mgr.
submitted by Charles A. - |Recommended: YesGood staff, good location — My experience over 20 years has been good.
response from property -Thank you for being such a loyal, long-term community member and sending us such great feedback! We believe that dedicated residents such as yourself make create a strong foundation for the living experience here at Willow Brook and we are very thankful to have such wonderful community members. Should you ever need anything, please do not hesitate to contact us whenever needed. Appreciatively, Vicki Martinez Property Mgr.
submitted by Juliann L. - |Recommended: YesI love living here — I love how quiet it is and all my neighbors are really friendly. If I ever need maintenance they come over immediately every time. The office staff is always super friendly and I could not recommend a better place than Willowbrook.
response from property -Thank you for the super review! We are delighted that you decided to make Willow Brook Apartments your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible. Sincerely, Vicki Martinez Property Mgr.
submitted by Rebecca D. - |Recommended: YesWillow Brooks Just Moved In — I just moved in a month ago, but I’m generally very happy. The maintenance staff is really awesome and so quick. Barely can hear neighbors, especially at night. The only thing I’ve noticed is that there is a lot of garbage on the grounds, which is less the complexes’ fault and more a problem with messy residents. Also lots of fire ants
response from property -Thank you very much for taking the time to complete this review and provide your feedback, we appreciate it very much. Willow Brook strives to provide a well-cared for, clean, community at all times. It is very unfortunate that some residents and guests are not picking up after themselves and do not use any of the many, many, trash and recycle containers we provide. We will work to increase awareness about this issue among community members. We do rely upon our residents to diligently care for and keep our community clean. We will continue to make sure we address each situation as it arises. If you have any questions, please feel free to stop by the management office or contact us online or via phone. Again, thank you for this review. Sincerely, Vicki Martinez Property Mgr.
submitted by Yolanda S. - |Recommended: YesCute and cozy — I simply love this property.
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Please reach out to us whenever needed if we can be of any further assistance. Thanks again. Vicki Martinez Property Mgr.
submitted by Jediah G. - |Recommended: YesGreat place to live — My husband and I lived here for 8 years and we never had a problem with anyone in the complex. We always felt safe. The leasing office staff is very nice and treats you with respect.
response from property -Thank you for the super review! We are delighted that you have made Willow Brook Apartments your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible. Sincerely, Vicki Martinez Property Mgr.
submitted by Samuel P. - |Recommended: YesIt's better than most — Basic but clean and well kept.
response from property -Hi Sam, We appreciate you taking the time to provide feedback and appreciate you making Willow Brook Apartments your home for the past 8-years! We really value your opinion. Please do not ever hesitate to contact us in the Leasing Center office to let us know what we can do to make your experience here even better. Sincerely, Vicki Martinez Property Mgr.
submitted by Juanell A. - |Recommended: YesDecent Enough — Not bad, amazing staff employees. You honestly get what you are renting, overall it’s an nice apartment complex to live in. One thing tho I feel they could at least upgrade their apartments cause some of the appliances in the apartment need to be updated
response from property -Thank you for the great comments about our Willow Brook community!. We think that you are great too! Please know that we do have three separate tiers of interior amenity options where residents can opt to upgrade the appliances and interior finishes or select the "classic" style for best price point option. If you would like to find out more about the leasing package options, please contact us at your earliest convenience to discuss them. If you have any questions or need anything, don’t hesitate to contact us at the Leasing Center whenever needed. Sincerely, Vicki Martinez Property Mgr.
submitted by Maria F. - |Recommended: YesIt is good live here — I will tell them that for me it’s my home. I feel good here. I have been live here for 16 years. The people are professionals, the staff, the maintenance, all of them. I love this place.
response from property -We are so glad to hear how much you enjoy living at Willow Brook! Thank you for your residency and the wonderful review, we do appreciate you! We also know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us at the Leasing Center office at your convenience. Sincerely, Vicki Martinez Property Mgr.
submitted by Yeltsin V. - |Recommended: YesSi — Si
response from property -We are so happy to hear how much you enjoy living here at Willow Brook! We know you can choose to make your home anywhere and we know how important it is that everyone love where they live! We are so pleased that you joined our community and continue to make your home here in our community. Should you ever need anything, please do not hesitate to contact us in the Leasing Center office at your convenience. Sincerely, Vicki Martinez Property Mgr.
submitted by Vanessa B. - |Recommended: YesI love my home — This complex is older, but kept up and I personally have loved living here for the last two years. All my neighbors are respectful and working class. I moved here in winter before Quarantine, so I look forward to using the pool, which was the selling point for me after everything has opened back up
response from property -Thank you for putting in a review and for the great comments about our Willow Brook community. We love having you as a resident and hope you will continue to communicate with us about your living experience. We think the pool area is fabulous also and are happy to have it available to our community members! Please don’t hesitate to contact the Leasing Center office whenever needed! Sincerely, Vicki Martinez Property Mgr.
submitted by Samantha O. - |Recommended: YesNice Place — It is a good price for a great south location. Good place to live for sure
response from property -Thank you for the review! We are so happy that you decided to make Willow Brook Apartments your home! We appreciate your feedback, and please continue to let us know if there is anything we can do to make living at Willow Brook Apartments as pleasant as possible. Please stop by or call the Leasing Center with any suggestions or to discuss concerns. Thank you for choosing to call Willow Brook Apartments your home! Vicki Martinez Property Mgr.
submitted by Christopher T. - |Recommended: YesNA — NA
response from property -Thank you so much for taking the time to complete your online review!. We love to hear directly from our community members so we can be informed about your experience here at Willow Brook and make adjustments when or wherever needed. If you would like to discuss anything, please don’t hesitate to contact us at your convenience! Sincerely, Vicki Martinez Property Mgr.
submitted by Monica V. - |Recommended: YesVery clean and we'll managed — It's very quiet and and good place for kids
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Willow Brook Apartments your home! Sincerely, Vicki Martinez Property Mgr.
submitted by Tampa J. - |Recommended: YesI really like living here, haven't had any problems so far. — I been here over a year and I really enjoy living here. The parking is NOT an issue,noise level is good. Overall I'm not moving any time soon. Staff is great 👍
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Willow Brook Apartments your home! Please do not hesitate to let us know how we can continue to improve your residential experience in the Willow Brook community. Sincerely, Vicki Martinez Property Mgr.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Willow Brook Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Willow Brook Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose